Showing posts with label computer. Show all posts
Showing posts with label computer. Show all posts

Tuesday, January 13, 2009

A Computer And Internet Glossary

When you use computers and the Internet in your business, it's all too easy to start feeling like you're drowning in a sea of nonsense. Computer-related things tend to have a language all their own, and while you don't need to know all of it, there are many confusing words and phrases that you're going to come across sooner or later. Here's a quick primer.

Bandwidth. Bandwidth is the amount of data that your website can send each second, as well as the amount of data that the visitor to your website can receive. If either one doesn't have enough bandwidth, then the website will appear slowly. For this reason, you should choose a host with plenty of bandwidth, as well as testing that your site doesn't take too long to download on slow connections.

Browser. A browser is the software (see below) that visitors to your site use to view it. The most popular browser is Microsoft's Internet Explorer, which comes with Windows.

Cookie. Cookies are data files that your site can save on the computer of someone who visits that site, to allow it to remember who they are if they return. You will find that problems people have in ordering from you will almost inevitably be related to cookies -- they will need to have them turned on.

Download. Transferring data from a website to a computer.

Favourite. A favourite is a website that a user has stored to look at again, by choosing 'Add to Favourites' in their browser's menu.

FTP. File Transfer Protocol. This is a common method of uploading (see below) files to your website.

Javascript. A common language for writing 'scripts' on websites, which are small programs that make the site more interactive. Another common cause of problems for visitors.

JPEG. Joint Photographic Experts Group. This is the name of the most popular format for pictures on the web, named after the group that came up with it. If you want to put pictures on your website, you should save them as JPEGs.

Hardware. Hardware is computer equipment that physically exists. It is the opposite of software.

Hosting. If you've got a website out there on the Internet, then you'll be paying someone for hosting. It is the service of making your site available for people to see.

HTML. HyperText Markup Language. A kind of code used to indicate how web pages should be displayed, using a system of small 'tags'. The 'b' tag, for example, causes text to appear in bold, and the 'img' tag displays a picture.

Hyperlink. A hyperlink is when a piece of text on a website can be clicked to take you to another site, or another page on the same site. For example, if clicking your email address on your website allows someone to email you, then your email address is a hyperlink.

Programming. This is when the computer is given instructions to tell it what to do, using one of many 'programming languages'. Programming languages for the web include PHP and Perl.

Server. The server is where your website is stored, and it is the server that people are connecting to when they visit the site. If someone tells you, for example, that your server is 'down', it means that your website is inaccessible. Note that server refers both to the hardware and software of this system.

Software. Programs that run on the computer, or that make your website work. Microsoft Word is software, for example, as is Apache (the most popular web server software). Opposite of hardware.

Spider. Don't be scared if a spider visits your website! Spiders are simply programs used by search engines to scan your site and help them decide where it should appear when people search. It is good to be visited by spiders, as it means you should start appearing in search engines soon.

Upload. Uploading is when you transfer data from your own computer to your website. For example, you might upload your logo, or an article you've written. Opposite of download.

URL. Uniform Resource Locator. This is just a short way of saying 'web address', meaning what you have to type in to get to your website. Sometimes pronounced as 'Earl'.

Friday, January 9, 2009

5 Reasons To Purchase Desktop Computers

If you are in the market for a computer, there are a number of factors to consider. Will it be used for your home, your office or perhaps even your home office combo? First off, you will need to set a budget for your new purchase before deciding whether to shop for notebook or desktop computers. Many offices use desktop computers because they are not intended to be moved around a lot. In addition, affordability often plays a large role in someone’s decision as to whether to purchase notebook or desktop computers.

While you are shopping around, it’s important to keep in mind some of the benefits that go along with owning different types of computers. To that end, this article provides five important reasons to purchase desktop computers.

- Desktop computers are typically much more affordable than notebook computers. With notebooks, you are paying more for the convenience of portability. For as little as $299.00, desktop computers can be purchased from one of the leading manufacturers and a notebook computer for as little as $499.00.
- Unlike notebook computers, replacing a keyboard, mouse, speakers or even a monitor does not require having your computer serviced by a professional repair shop. Because notebook computers have everything built in, including the aforementioned features, it is more difficult to replace a keyboard or monitor as opposed to desktop computers, which operate on external connections.

- In the event of an unlawful entry into your home, desktop computers are not as likely to be stolen because of their weight and bulk. Notebook computers, on the other hand, are small and portable. This, alone, makes them more appealing to a thief than desktop computers.

- Desktop computers are stationary by nature. Unlike a notebook computer, which can easily be moved from room to room, they are less likely to be dropped or broken because they are not moved as often.

- The vents on desktop computers are located on the back of the tower, which allows for proper ventilation that will help to prevent the computer from overheating. Notebook computers, on the other hand, feature only one vent on the back with the remaining underneath the base. If placed on a table, the air vents can become blocked and the computer may overheat. If prolonged use leads to overheating, damage may result.

When choosing from the many desktop computers on the market, always make sure that you purchase from a manufacturer who has experience in creating computers. Even though they are more affordable than notebooks, desktop computers are not cheap. With an investment that involves several hundred dollars, you will want to consider the length of time the manufacturer has been in business, their reputation with customers and their warranty.

Additionally, when choosing any system, including desktop computers, always look at the potential for future upgrading. As you grow, you will want your computer to grow with you and a part of that will include a slight upgrade from time to time. This is the only way to get the best use of your desktop computers and make sure that your investment is one that lasts for years to come.

4 Great Advantages Of Having A Rack Mount Computer

1. Really provides better cooling for your computer hardware

We all know that heat can really kill the motherboard, processor and other chips that are found in a computer case. If the temperature is too much it can fry the chips and leave your computer worthless. The more work you do, the longer you do it, the higher the workload on the pc. This causes heat to build up inside your computer. The traditional cooling fan that you can find on the back of the power supply of your computer is normally not enough to get it all the cooling it needs. Even with the other fan attached to the processor chip, your computer will most of the time not get all the cooling it needs.

If you were to use a rack, this would help to give your computer the cooling it needs, since it gives you a lot more space, unlike computers that don’t have racks.

2. You’ll have better air circulation

Without adequate space for your computer, there won't be good air circulation and this can damage many things in your computer. A rack mount computer therefore gets better air circulation than one without it. And this goes a long way in protecting your computer.

3. Prevents vibration when playing load music

Good computer racks out there have vibration-dampening tendencies to prevent the vibration of your computer- especially when listening to load music from your speakers. Without these vibration-dampening tendencies, your speakers and even compute can slowly slip off your desktop, thereby causing damage.

4. Give more space for your computer

Your rack mount computer has more space than others without one. You are able to do more work than if you didn't have a rack for your computer.

If you take all the above advantages into consideration you will come to find that using a rack mount computer instead of one without a rack is the way to go.

Sunday, January 4, 2009

Canon Pixma inside out – the iP4200 Photo Printer

So you might have already heard about the new Canon Pixma iP4200 that’s doing the rounds in the computer hardware industry nowadays. Everybody is reviewing it, including us.

Canon has been keeping mum over the longest-lasting-photo-prints debate for sometime now. Possible explanations include the newly released Pixma iP4200, with built-in duplex printing; individual cartridges; two paper-input trays; easy operation; inexpensive; great-looking photos; and 100-year print life. Epson, the leading contender for lasting prints, now has competition. The key ingredient to long-lasting prints is Canon’s ChromaLife 100 ink set, included in the Pixma iP4200. The company claims that when used with their branded photo papers, photos printed using ChromaLife 100 inks will last up to 100 years when stored properly.

Compared with the iP4000, the iP4200 is less expensive, faster for business applications, and offers more longevity for photos. However, photos take a little longer to print and earn a lower quality rating than the iP4000, but the overall balance of features makes for an impressive package.

The Pixma iP4200 uses Canon's Full-Photolithography Inkjet Nozzle Engineering (FINE) print head, which releases droplets as small as 1pl for each of the 1,536-nozzle cyan, magenta, yellow, and black print heads (plus 320 nozzles for pigment-ink black text), providing an effective color resolution of 9,600x2,400dpi. Two separate black ink cartridges for both a pigment-based black and a dye-based black, significantly improve photo output.

Apart from five inks, the photo printer offers the advantage of two paper inputs: a standard paper feed tray in the rear and a second paper tray that slides into the front bottom. You could now easily load standard paper in one tray and photo paper in the other, and switch back and forth between standard printing and photos without having to swap out paper every time. One eco-friendly feature of this printer includes the ability to automatically print on both sides of a sheet of paper. However, it might take you three times as long to print a 10-page Microsoft Word document in this mode compared with printing one-sided sheets.

The iP4200's driver can automatically adjust colour balance, you can access sliders that modify the intensity of the individual inks; you can also switch from sRGB to Windows Image Color Management (ICM). Grayscale printing simply requires the tick of a check box, and a simplistic Print Advisor wizard can quiz you on the type of document you're printing and recommend an appropriate paper.

Other than duplexing, the Page Setup options include size and orientation, number of copies, border/borderless printing, and addition of a background image or a watermark. An Effects tab provides settings for optimizing the image; reducing noise; boosting contrast; or adding effects such as sepia, pink, and other colours. You can save your settings as a profile for reuse in another printing session.

The Maintenance tab offers functions such as nozzle checks and cleaning, printhead alignment, and other tasks, including a bottom-plate-cleaning function that uses a folded letter-size sheet to tidy up before duplex printing.

Graphics quality, rated at the high end of good, is suitable for schoolwork or internal business use, and is marginally good enough for an important client or customer you might want to impress. However, some visible problems with photos include a slight pink tint in monochrome photos and a tendency for some colours to be overly punchy. It was also a little troublesome to get a neutral gray out of the printer as prints tended toward either green or blue depending on the driver settings used.

Refilling the Pixma iP4200 Cartridges

The new Canon PGI-5 and CLI-8 cartridges have an onboard chip to measure the ink level of each individual cartridge. The five individual ink cartridges in the Pixma iP4200 feature bright red LEDs that light up when properly installed. The cartridge lights also start blinking when ink is running low, and the blinking gets faster as the tanks get emptier. The numbers of the Pixma iP4200 cartridges are:

PGI-5BK - Black pigment ink
CLI-8BK - Black dye based ink
CLI-8C - Cyan dye based ink
CLI-8M - Magenta dye based ink
CLI-8Y - Yellow dye based ink
These cartridges are also suitable for Pixma iP5200, iP5200r printers, MP500, MP800 and MP950 MFPs.
Needless to say, many people would like to know if these cartridges can be refilled, or if compatible cartridges are available. As of now (February 2006), compatibles are not available for the PGI5 or CLI8 inks, probably for 2 reasons:
The ink formulations are quite complex, and refill ink manufacturers need to ensure their inks will perform equivalent to the original Canon inks.
Canon has patented the on-board chip; consequently, compatible manufacturers have to be very careful not to infringe that patent, which could leave them open to litigation. Canon recently won a lawsuit against a company in Japan, which was involved in the business of refilling and resale of Canon cartridges. Naturally, this will set back any plans for compatible cartridges.
However, there are refill inks available on the market and refilling instructions are available from ink vendors. Canon has very cleverly adapted their printers; if you refill the cartridges and re-insert them into the machine, a warning message will appear on your computer along the lines of:
“You are using refill ink in your cartridges. If you continue, your printer warranty will be void.” You are prompted to press OK, and after doing so, the low ink warning facility on the printer no longer works. If this is the case, you must be very careful never to let the inks run dry, as this will burn your print head.

Buying a Refurbished Laptop Computer

When considering buying a used or even a new laptop, the first thing you need to do is to determine your computing needs.

* word processing
* e-mail
* browsing web pages
* moving the laptop from home to work (weight)
* gaming
* on-line shopping
* a database application
* personal finance
* is battery power important

Check out the Minimum Systems Requirements needed to do all of the your applications. They will not come with the laptop, as refurbished laptops often only include the Operating System (OS). If they don't include an installed OS, then be prepared to install it yourself. This is not for those that don't know what they are doing, so research what is involved before buying one without an OS.

Once you understand what you really need, you need to determine your budget.

Most old laptops do not have working batteries. If you need a battery, shop around to figure out how much they cost. You should know that on older laptops, batteries don't last more than an hour or two, so purchasing a new battery for the purpose of longer battery life may not be worth the expense. And by all means, stick with a name brand… IBM, Dell, Toshiba, Compaq-HP.

If you are new to computers and you want to browse the World Wide Web, you will need to obtain the services of an ISP (Internet Service Provider). There are basically two types of Internet access options: broadband (cable modem, DSL, satellite) and lowband (dial-up). Broadband is the preferred type since download speeds can range from 128kbs to 6000kbs. The faster the better, of course. But, if your budget is tight, dial-up works just fine for typical browsing and e-mail usage.

Your choice of ISP's will be dependent upon two things: budget and location. If the budget allows and you don't mind paying upwards of $35-50+ per month, you can purchase a broadband connection. However, even if money were no object, your physical location will determine what types of services are available to you. Broadband is not available everywhere (with the exception of satellite). If you have a telephone line, you can always choose dial-up. AOL's bread and butter is dial-up users. Do your research to determine what is available in your area and compare costs.

And for you gamers out there, you definitely need a reliable broadband connection. Gaming over a lowband connection can be a frustrating experience and sometimes even impossible. You will need to check out the minimum systems requirement for the games you are interested in using to make sure the CPU speed and the RAM and graphic chip requirements will support the games you wish to play.

Once you have figured out your budget and your needs and the requirements of your laptop it is time to search for the laptop of your desires.

Some people choose to search at www.ebay.com. If you do be sure to check out the seller to be sure you will have a smooth transaction.

Many people don't want the hassle of bidding, so use your favorite search engine: Google or Yahoo or MSN for the terms "used laptops" or "refurbished laptop".

An important thing to keep in mind is how will the vendor treat you should there be a problem. If you don't like their attitude or they don't pick up the phone shop elsewhere. Price is important, but if you have a problem and spent the least amount of money possible the vendor may not have any resources available to help you after you have purchased and spent your money.

If all the above seems like too much of a hassle, then buy a new computer. It will cost around $700 + but will come with a new battery and a one year warranty, although some new ones seem to have only 90 day warranties. It will also have the latest Windows XP system and an 800 number to call the vendor, should their be a problem. I'd call the 800# first before buying to get an idea what kind of support they will provide.

Building A Computer Introduction

If you are reading this article, you are probably wondernig, why and how do you build a computer. Building your own computer is more simple than you think and has many benefits.

Why Build A Computer?
Building a computer has many benefits over buying a premade. First of all, it is generally cheaper if you build your own than buying one. If you shop your components, your DIY(Do it yourself) computer will be cheaper than its premade equivalent. If you build your own computer, it will be faster than one that is premade, because most computer manufacturers use cheap components and try to cut corners to cut down costs. Additionally, your self built computer has more room to upgrade if you so decide to in the future. Prebuilt computers usually only have enough expansion slots for the components that are going to be in the computer. Because of this, your prebuilt computer will become obsolete sooner. Also, building a computer is a satisfying experience and you will learn more about how your computer works.

How do I go About Building a Computer?
Building a computer is probably much simpler than you think. Especially now, things have been simplified and standardized. First, you pick out components and make sure they are all compatible. Once you get the parts, you put them together! This guide was made to show you how to do everything and contains pictures and good information to make building a computer a fun and rewarding experience. For more information about building a computer, be sure to check out the next article in this guide!

Building a Computer From the Bottom Up

Before you even think about building your own computer make sure that you go for the best technology possible. This is an important task and you want it to turn out as close to perfect as possible. When your PC is complete you want it to have the best hardware available.

One of the biggest benefits of building your own computer is that you can customize it. You know what is most important to you. Maybe you are a graphics user. MP3’s might be the closest thing you have to a best friend. Perhaps you are writing the great American novel and you are mainly interested in text. If you are building your own machine, you can concentrate on what you want but if you're building it for a third party, you obviously need to consult them first.

Collecting the hardware for your new computer is the most time consuming part of the process. You want to make sure that you get high standard equipment that works well with your needs. Take your time and don’t try to skimp on your hardware. If you don’t heed both of these suggestions, your computer could bite back later.

If you are building your own PC, you probably know that the Motherboard is the most important part of your computer. Everything that you plug into your computer will meet here. Be especially choosy when buying a motherboard. And make sure that there is an instruction manual. Some cheapies will not have one.

Be aware that the Motherboard will control the future of your computer. All upgrades will have to be compatible with your Motherboard. The chipset in the Motherboard deserves careful investigation. What will it support? Find out before you buy. Take your time. There are a ton of chipsets out there.

Pay close attention to how many PCL slots the Mother board has. The more, PLC slots the better because they fill up quickly. How is the board laid out? Check for any problems such as something blocking your long PCI slots.

When selecting a case, be aware of the form factor. You want an ATX form factor because that is what almost all new systems are operating on. Try to go with a screw free form factor because it will be easier to work with. One equipped with fans would be optimal.

Three are three groups of processors; low end, average and high end. The low end processor is okay for simple tasks. Letters, invoices and other noncomplex applications can be performed on a low end processor. If you do choose to go with a low end processor, realize that these are fast becoming outdated.

Average processors are faster and they are just a bit more expensive. For a few extra dollars you will be able to access higher level applications without hassle. This will provide more speed as well satisfying the average computer user.

High end processors are the cream of the crop. They are expensive and usually reserved for those on the high end of the pay scale. You will have high memory and no problem accessing complex CPU programs.

Memory is a vital element of your computer. Spend the money and purchase the best you can afford. If you don’t, more than likely you will need to go out and repurchase a better processor later. Also you will want to make sure you get memory that works with your system.

Get a video card that suits your purposes. If you are a small business owner, go with a cheaper, jack of all trades card. If you are building this computer for home use you might as well reward yourself with some perks. Now don’t go and spend five hundred dollars on a video card that a top financial institution might buy. Purchase a card that provides just slightly more than you need, but not so high end that it cost as much as the rest of your hardware.

You have your mouse and keyboard, right? Get a good hard drive. Buy a new one, opposed to used, to make sure you are getting the best quality.

CD-ROM drivers are cheap. Spend a little extra cash and get a really good one. If you want a more advanced unit, buy a DVD player. A DVD player will play CD-ROM’s and DVD’s. It will serve multiple purposes.

Building A Computer - Picking Components

Picking the parts for your computer is one of the most important things in building a computer, because you cant assemble a computer without the parts! Picking parts for computers has become much easier than before, because things have been standardized, however, you need to make sure everything will fit. The first thing to think about when choosing the components for your computer is what you are going to be using it for. If you are creating a computer for just checking your eMail and using word, you are going to need much diffrent parts than a computer that you are going to be using for gaming.

CPU
The first thing you should pick out about your computer is what CPU you are going to use, because it determines what motherboard you are going to get, which determines what other components you get. There are two main CPU manufactruers, Intel and AMD. Both have their Pros and Cons, but they are pretty similar. I would suggest using AMD, because they give you a little more bang for the buck.

Here is a brief overview of the diffrent Intel and AMD CPUs:
Budget: AMD: Sempron
Intel: Celeron D

Midrange: AMD: Athlon 64
Intel: Pentium 4

High End: AMD: Athlon64 X2
Intel: Pentium D

If you are spending below $500, I would suggest a budget proccesor, Between $500 and $1000, midrange and $1000 and above I would suggest a high end proccessor.

Motherboard
Choosing the right motherboard is vital to building your computer. First, make sure you find a motherboard that has the right socket type for your CPU. Then, check the diffrent features of the motherboards you are looking at. If you arent going to buy a video or sound card, make sure your motherboard has onboard video and/or sound. Other things to check for on your motherboard are the hard drive interface, graphics card interface, expansion slots, the memory size and speed. Also, check for the chipset. There are too many to talk about, but generally Intel and nVidia chipsets are better than the other ones. Now that you picked out your motherboard, you know what to look for in your other components.

RAM
Getting the right speed and amount of RAM is vital to the speed and stability of your system. If you are running XP, you will probably need at least 256 or 512Mb of RAM. If you are going to be doing anything memory intensive, gaming, rendering or just want a faster computer, you should get 1Gb. Make sure your motherboard has enough DIMMs and the right type of DIMMs for your RAM. Also, be sure to check the speed and CAS Latency.

Hard Drive
Now its time to pick your hard drive. There are few variables in picking a hard drive. The first, and most important is size, 120Gb is usually enough for most people unless, you are going to be storing alot of pictures and video. Also, make sure you get an HD with the right interace that fits your motherboard. Almost all motherboards have IDE, but some have SATA (Serial ATA) Which is a much faster hard drive interface and uses a thinner cable which helps with airflow in your case. There is even SATAII now, which is twice as fast. Also look at speed, almost all desktop HDs are 7200RPM and Cache, most are 8Mb, dont buy a HD below those standards. If you want to spend some money, you can get 2 HDs and run them in RAID which increases performance.

Video Cards
If you are going to be doing any gaming, be sure to buy a video card, if youre not, onboard video is fine. The first thing to check for is the interface, most are AGP or PCI-E. I personally like nVidia cards better. If you are going to be doing graphic intensive games, I would suggest at least a 6600. If you have alot to spend, go with a 7800.

Optical/Floppy drives
Another thing you are going to is a CD drive, most are IDE. Get a DVD Burner if you are going to use it. Also, you should get a floppy drive, they are only $10ish and you might need it to install drivers when building your computer.

Case and Power Supply
Make sure you have a sufficient power supply!! If you have a high end computer, you should get a 450W PSU. Otherwise, 350W should be fine for most people. Most cases are ATX, but make sure it is the same type as your motherboard (ATX, MicroATX, BTX, etc...).

Be sure to make sure all your components are compatible!

Best Buy for Laptop: How to Buy a Laptop Computer

There is a wide range of laptop models available on the market today and buying the right machine can turn into a confusing mission.

There are laptop computers intended for home users, multimedia, business and gaming. You can spend from $500 to $5,000.

The very first step you need to do is to determine your needs.

If you spend a lot of time traveling, your best option is a light laptop with a long battery life.

If you are an average home user, you can easily select a low-range laptop that will cost you about $500.

If you use the Internet a lot or store photographs and videos, you choice should be a mid-range laptop that will cost you from $1,000 to $1,500.

But if plan to purchase a gaming laptop, be ready to pay at least $3,000.

Look at the following categories:

- Processor is the most important thing to take into consideration. Intel Pentium M, Mobile AMD Athlon 64 and AMD Turion 64 Mobile are high-powered processors. Intel's Celeron M and AMD's Duron and Sempron are processors found in low-end laptops.

Avoid desktop processors in laptops because they need a lot of power and will quickly exhaust your battery.

- Screen sizes range from 12 to 19 inches. A laptop computer with smaller screen is great option if you do not plan to use laptop too much. A larger screen is perfect for extensive use.

- Your new laptop should have at least 1 gigabyte of memory. Also, your machine should come with a dedicated video card with 128 megabytes of memory.

- Choose a faster hard drive with at least 60GB of space. This is sufficient for the majority of users. Gamers should get at least 100 GB hard drive.

Acer Aspire 3004WLCi - A Quick Review

I recently found myself in need of a new laptop. With a tight budget and moderate needs, I knew it wasn't going to be easy to find a product that would do what I wanted and still be in my price range.

As a Network Technician and a Web Designer, I needed a machine that would have enough storage to store all my software, projects for my clients, and still be able to handle an occasional temporary operating system backup from a client's machine. The qualifying candidate also had to have a decent amount of RAM and a reasonably fast processor to keep up with the demands of multitasking and using Studio MX '04 on a daily basis.

At first, I checked the auction sites, the refurbished outlets, and the wholesale warehouses. I found a few good deals for under $500, but nothing that would handle the processing load that Studio MX 2004 would place on it. The average machine had 256MB of PC133 RAM, a 20GB HDD, and a 1.0GHz Pentium processor. Not too shabby for a student machine, but for daily service in the fields I work in, not nearly enough space or power to keep up with my demands.

I quickly realized that a new laptop would be needed in order to meet my needs. Realizing that most decent laptops are priced at over $1,000, I wasn't expecting a whole lot when I started shopping around. However, to my surprise, a local retail chain had a special running on the Acer Aspire 3004WLCi for $600 after a $150 rebate. This was the top end of my budget, but the specs were far more than what I thought I would find in this price range.

Quick Specs:
AMD Mobile Sempron 3100+ (1.8GHz) w/ 256K L2 cache
512MB DDR333 SODIM RAM (expandable to 2GB)
60GB 4200rpm Hard Disk Drive
15.4 Wide Screen WXGA Monitor
CD-RW/DVD-ROM Combo Drive
3 USB 2.0 Ports (1 front / 2 side)
Front Audio / Microphone jacks
Integrated Microphone / Speakers
Integrated Audio Controller
Integrated Video Controller (up to 128MB shared)
Integrated 56Kbps Data/Fax Modem
Integrated 802.3 10/100 Ethernet NIC
Integrated 802.11b/g WiFi
Maximum screen resolution: 1280 x 800
External monitor maximum resolution: 2048 x 1536
One type II PCMCIA Slot
AC Power Adapter / 4-cell lithium-ion battery
1.5"Hx14.3"Wx11"D / 6.2lb. w/ Battery
Microsoft Windows XP Home SP2

OK, before I go into the Pros and Cons of this system, let me first say this... As a Network technician, I'm a bit of a stranger to Acer products. I've seen them before, but I've never used them. In an industry dominated by Dells and HPs, Acer seemed more of an "off-brand" to me. With that in mind, I wasn't expecting a whole lot for my money. Fortunately, I was not disappointed, but neither was I entirely wrong.

Also, it is worthy to note that before I used this machine, XP Home was trashed in favor of XP Professional SP2 and I went through the system and performed several minor software performance tweaks on the operating system; all of which can be performed using the native Windows XP Pro utilities.

Pros:
The Acer Aspire 3004 WLCi is a reasonably powerful system for $600. Even at the original $750, this system is hard to beat in the performance department. The Sempron 3100+ processor is surprisingly fast and capable. It handled running Dreamweaver MX 2004, Fireworks MX 2004, Microsoft Word 2003, Microsoft OneNote 2003, Firefox 1.5, Internet Explorer 6.0, Opera 8.5, Resize Browser, CPick, Java JRE, NOD32 Anti-Virus, Hotmail Popper, and several system services and minor utilities running in the background simultaneously and didn't complain or produce any unacceptable sustained CPU usage spikes. This is partly due to the generous and fast 512MB of DDR333 RAM, but even so, the processor surprised this long-time AMD user.

The 60GB hard drive provides an ample amount of storage for average users. It is on the lower end of my requirements, but sufficiently large enough to handle all my installed software, over 12GB of service software needed for service calls, all my client projects, and it still has enough space left over to easily accommodate a 20GB client system backup.

In addition, this system has a very good Broadcom WiFi controller. In my 3 story townhouse, which has excellent insulation, this system can be used anywhere in my home with a signal strength of "Very Good" to "Excellent".

The system is ergonomically laid out. I have rather large hands, and most modern laptops are entirely too small for me to realistically use for any extended period of time. Usually, within 20 or 30 minutes, my wrists and hands begin to ache from trying to maintain a very unnatural position in order to type the documents I'm working on. Not so with the Aspire 3000 series. These laptops have a relatively large chassis with a keypad that is almost perfect for someone with large hands. I've actually found that I can type nearly as fast (roughly 35wpm) on this laptop as I can on my desktop system that has an ergonomic split keyboard (40wpm).

Cons:
If you're looking for a Multimedia system, or if you plan to do any graphics intensive gaming, keep on looking; this system is not for you. Even with the widescreen WXGA display, this machine is not well suited for watching DVDs. The integrated video controller is only acceptable and the monitor requires a lot of "fiddling" with in order to find the "just right" position for viewing. Furthermore, the glare on the screen of this unit is terrible. I've found that in most brightly lit rooms I'm spending more time straining my eyes to see past my own reflection. Also, the viewing angle is unimpressive. If you try to view the screen from anything greater than 15 degrees in any direction, you're either looking at a washed out or negative variation of the original. I've never been a big fan of LCD. I've always felt that a high quality CRT always looks better, but this screen is more reminiscent of a LCD of three years ago than a brand new product.

The integrated audio and video controllers are a definite sore spot as well. I've always preferred expansion controllers over integrated controllers, but in this price range, I knew I would be stuck with the so-so quality of an integrated controller. No surprise here. As usual, the quality and performance is sub-par with these controllers, but for my needs, they do the job. However, if you plan on listening to any audio playback on this machine, you had better pack a quality set of headphones. The tiny speakers on this machine are terrible sounding. Again, no big surprise.

Now, about battery life. I don't know who was in charge of defining this aspect of this machine, but they need a checkup from the neck up. Battery performance on this machine is absolutely unacceptable. Unless you tune the system down significantly, it is very difficult to squeeze more than an hour of real usable time out of this system's battery life. The manufacturer states that it will run for 1.5 hours on the battery. I've never been able to get more than an hour out of the unit. In this day and age, this is not acceptable. Fortunately, there are very few occasions when I need to use this system where I'm not close to a power outlet.

My only other major complaint is the lack of expandability of this system. You get two SODIM memory card slots (filled with 256MBx2 sticks from the factory), three USB 2.0 ports and a Type II PCMCIA slot on this machine, and that's it. No internal expansion capabilities, no firewire, no serial or parallel connections, and you cannot swap out the combo drive easily. Given the price range of this system, I'm really not surprised, but I am a bit disappointed. Fortunately, there are an abundance of USB adapters available that allow me to do whatever is needed.

Summary:
If you just need a basic system for work or school related tasks the Acer Aspire 3004WLCi is a solid performer that can handle average use with ease. I would definitely recommend this unit to college students or traveling professionals who need an inexpensive, user-friendly laptop, but who do not plan on using their laptop on batteries very often, or who do not intend on playing many games or movies. For the price conscious consumers out there, this system is definitely worth the money. In my humble opinion, you get more than what you pay for, but not by much.

Thursday, January 1, 2009

How To Recover Lost Data

Computer files are a lot more important to some people than their lives because it represents their whole life’s work and achievement. There are people who rely on their computers for almost everything, from their daily schedules, business and personal files and what have you. The possibility of losing their computer data is thus a horrifying thought for them.

Even a student who uses his computer to store assignments, research papers and other school data will be dismayed at the though of losing such files. What more for a computer dependent entrepreneur who relies on his computer for the day to day existence of his business. Losing computer data for both types of computer users would mean a catastrophe because once lost, computer data can no longer be recovered.

However, technological advancements have made data recovery possible depending on a lot of factors. For one, computer users are advised to make back ups of their computer data to make sure they would not be caught red handed when computer data is destroyed. For some who hold very important computer data, the back up itself should even be further backed up to make sure there is a way of recover lost data.

Fortunately, there are companies who offer data recovery services in case of an unforeseen disaster like corruption of files or crashing of a computer hard drive. People who store very important data in their computers need to have back ups but in any case, they should be acquainted with a computer company that can offer them fast and efficient services for the recovery of their lost computer data.

It is thus pertinent that computer users have a way of knowing where to contact computer companies who can recover lost data for them no matter how such data was lost. There are various ways of losing precious data and one of those is carelessness. People take for granted that computers are very fast and efficient machines they can accidentally command their computers to lose or delete data in a flash.

The widespread use of internet has also been responsible for thousands of computer crashes all over the world because of viruses that attack computer hard drives. There are plenty of technical reasons why data is lost. Added to that are unforeseen disasters like fire or other calamity.

Computer users who have backed up their lost data but who discover that their back ups do not work still have a recourse. Rest assured that there are companies and software that can recover your computer files efficiently and quickly to minimize your potential losses.

Companies providing data recovery are equipped with technical people who around the globe and are more than capable of bringing back lost data. You just have to be able to know them beforehand so that when your computer data gets lost or destroyed then you have immediate access to their services.

How to Choose Right PC Diagnostic Software

Computer Diagnostics is a need to keep a healthy operating system and vital for business productivity, where a failure can be a costly mistake. PC diagnostic software can determine hardware and software conditions and possible failures, as well as current settings and connectivity.

A PC diagnostic program can also suggest the best performance settings in order to get the most of your system according to your hardware specifications. In addition, a PC diagnostic tool can help you to identify potential problems that can damage your hard drive or any other piece of hardware.

Some companies provide troubleshooting tools to test your PC’s electronic circuits, in the form of system plug-ins or stand-alone applications. Computer Diagnostics should also be able to check other computer components such as the BIOS, serial and parallel ports, USB and Ethernet ports, etc.

Choosing the best PC diagnostic software depends on your computer related knowledge. You may find a PC diagnostic program worthless if you do not understand what a benchmark diagnosis means, or cannot make changes in the settings that the PC diagnostic tool may suggest.

Computer Diagnostics provide end user with intuitive diagnostics tools for troubleshooting while improving performance. However, some of them can be risky if you do not understand what they can do, like those including the ability to reformat any type of hard drive.

Most software developers state, "use it at your own risk" because of the lack of knowledge that can lead also to massive data loss. Although data can be recovered, it is a painful process because of the required proper software or you may have to take the hard drive to a service center that can restore and reformat your hard drive.

Even then, there are no guarantees of getting 100% of your data back, so be careful choosing software intended for Computer Diagnostics, and always read before clicking any "OK" message that may pop up.

If a PC diagnostic tool returns the parameters of the hard drive, and allows toggling the IRQ directly to determine which I/O port is at which IRQ, make sure you understand what all this means before proceeding, because the software can read, write, overwrite and edit most values.

Perhaps the best PC diagnostic software is that which can only read, generating log files or an overall detailed report of your computer including all its components.

If the PC diagnostic program cannot write, the possibilities to damage your hardware or destroy your content are very low, although other problems such as a buggy, unstable version can ruin your operating system.

Data Recovery Services: What To Do When Your Hard Drive Fails

According to most people, there are two types of hard drives: those that have failed and those that will fail. But for folks who use Data Recovery Services, there is a third type of hard drive: one that does not fail.

A hard drive is the most vulnerable part of a computer; it has moving gears and is hence prone to wear and tear. So when you need hard disk data recovery, you must deeply consider the service and practice of the various repair companies in your area. A company that has been around the block more than a few times is ideal.

But more importantly, experts that ask questions and appreciate your situation are a necessity; companies that approach your needs in an impersonal way simply cannot diagnose your computer problems properly. For example, an expert who is on hand to ask specific questions about your hard disk will know whether or not to go about repair with mere software or through more professional means.

There are a variety of problems that lead to hard drive failure. If the hard drive is part of a mirror set, mirrored stripe set, or stripe set with uniformity, then all you will need to do is replace the drive – any lost data will mechanically regenerate.

A local service company can handle all your concerns though. Fixing a hard drive yourself is a tedious process, requiring lots of time and even research. Your next-door neighbor might be a computer geek, but that doesn’t mean his or her advice is remotely accurate. After all, a computer can fail for many different reasons and they are not always easy to pinpoint.

The ideal solution is usually to replace a failed drive and re-establish your backup. This does not always work though, as many people find the necessary backup is outdated or sometimes, non-existent.

If a hard drive is beyond repair, data recovery is obviously not an option. So prepare for unexpected charges; you might have to buy a whole new drive. In this case, just be careful when replacing it, as you don’t want to lose your data.

Wednesday, December 31, 2008

A Look At The History Of Notebook Computers

A notebook computer is a term used interchangeably with laptop computers. For those of you not familiar, a notebook computer is one that is smaller and lighter than a personal computer. You can take it with you anywhere so it offers you more access to the internet, a way to watch movies, and even a way to work while you are away on business trips.

The first notebook computer was introduced in 1981 but they were very expensive and not as versatile as they are today. IBM and Epsom both placed versions of portable laptops on the market in 1983. Even with more models emerging, notebook computers were an item often associated only with high profile businessmen.

It wasn't until 1995 when Microsoft introduced their operating system Windows 95 that the world of notebook computers exploded. This operating system along with advances in technology that allowed notebook computers to function in the same ways as a personal computer led to them dropping in price and more consumers buying them.

Some of the improvements that occurred around this time were a better battery that no longer included acid. Power saving notebook computers were introduced so the life of the battery lasted much longer. They also were now able to hold more data so they could be used for more concepts at any given time.

Today you see people of all ages carrying their notebook computers to the office, home, on airplanes, colleges, and hotels. Many public places are set up with areas for individuals to conveniently use their laptops. Since we live in such a computer age having a notebook computer can help you stay on top of things for work and pleasure no matter where you go.

You can find notebook computers in a variety of sizes and from multiple manufacturers. They come with a good price, plenty of storage capacity, and warranties. If you are in the market for a notebook computer you will have no trouble finding exactly what you are looking for.

A Look At Information Technology Security For 2007

The world of computer security is a fascinating aspect and 2007 is not going to be any different, but it will be more interesting with the release of Microsoft Vista.

Large companies are looking to tighten the noose around those bad hackers, consumers are demanding more security and more privacy for there home computers, and who wouldn’t, credit card fraud and identity theft has not decreased it has only increased.

Hackers who like to hack into bank accounts are going to have a harder time doing that. Some online banking companies are asking there customers to take a further step in the login process when logging into there bank accounts. For example, some banks are asking there customers to enter their user ID on one page and then enter their password on the next page; this makes it more difficult for hackers. But don’t ever feel like you are safe, keep your guard up and don’t fall for any phony emails that ask you to go to a fake look a like bank website and enter your user name and password. If you do get one of those fake emails call your bank first, and ask them if they sent you the email, and you can also forward the email to the banks technical support team.

Thanks to companies like Webroot there are programs that can help you keep your computer secure and free of spy ware and ad ware, with their Spy Sweeper software which I highly recommend. Webroot also offers a great firewall that your computer should not be without. Go to AME Computers Spyware and Malware page for more information on these great products.

Another good move toward security and spam is that there are some ISP’s that are offering free spam filters, this helps cut down on the amount of junk mail reaching your inbox. The newer version of Outlook has built in junk mail filter, but what’s the point in having a filter if you have to go and filter through the spam filter that Outlook provides.

The flip side to all of this is the cost to consumers. Spyware and viruses can cost companies, and the average consumer thousands of dollars a year. Companies implementing new security hardware pass on those expenses to there customers, so it is not good for the consumer or the business. Microsoft Vista operating system has some built in features to help keep you safe; however there still may be a need for third party software to protect against spyware and viruses.

It’s a never ending battle between the good guys like Webroot and Lava Soft and the bad guys like the hackers and spammers. Do your part and fight the good fight.

Tuesday, December 30, 2008

8 Things You Must Know Before Building A PC

Perhaps you're interested in learning how to build your own computer. That's great, really!

I've put together a list of 8 things you MUST know before you ever start to build your own PC. You'll be in a world of hurt if you don't have these down.

Tip #1 – Safety First

I hope you didn’t think the last time you’d hear “safety first” was in your Drivers Education classes! Working on any electronics, including computers, has its risks and requires certain precautions. Having said that, what’s the first part you should purchase when building your own computer?

* Motherboard?
* Processor?
* Computer Case?

Nope, those are all wrong. And honestly, they aren’t even close!

A computer tool kit should be the first thing you purchase. Normal household tools aren’t suited to working on a computer because they’re often dirty, rusty, and magnetic. Here are some things you must have in your computer tool kit :

Antistatic wrist band – This is a must-have for any computer builder. Your computer's components are very sensitive to static electricity. Make sure that you ALWAYS have your antistatic wrist band on when working on your computer. You must attach it to a ground source, usually a large piece of metal works well. This removes any free electrons, which cause static charge, from your body to the ground. Also, as an additional measure, before touching any hardware, touch your computers metal frame. This will also help put your body’s charge at equilibrium with your PC’s.

Needle-nose pliers and Tweezers - These tools are useful when handling small screws and bits of metal. Your computer's circuitry is very precise and you'll need some good tweezers and pliers to hold things into place.

Screwdrivers – This is an obvious requirement for computer tool kits. You should have at least one small Phillips and Flathead screwdriver in your kit.

Spare parts container - You'll be surprised how handy one of these will be. They can be used to store small parts, screws, spacers, etc.

Nut drivers - Although these aren't a requirement for your tool kit, most tool kits come with some nut drivers. I have yet to use mine, but someday I'll probably need them.

Small flash light - Most computer tool kits don't come with a small flashlight, but it is a good thing to have when you’re working in a dark computer case. A keychain type flashlight works great for this purpose!

Also, make sure all of your tools are NOT magnetic. Many screwdrivers for small screws are magnetic to help hold the screw in place. You don’t want this when dealing with your computer hardware because the magnetic field could damage your components.

I can’t stress this enough; having the correct tools is the easiest way to avoid damaging your components that could easily cost you hundreds of dollars. And please turn off and UNPLUG your computer before working on it, the last thing you need is a phobia of computers after you’ve been inadvertently shocked by one.

Tip #2 - Buy everything at once

This is was a major mistake that I made as a rookie computer builder. I know how anxious you may be to build your first computer; I can still remember how excited I was when UPS delivered my first part. But before you start buying parts left & right, you should set down and answer the following questions:

* What do I want to do with my computer?
Simple internet browsing? Word processing? Graphic design? Audio and video editing? Play video games?
* How long do I want this computer to last me?
Only for a couple years. Forever!

The idea here is to decide where your money will be best spent to maximize the use and/or life of your computer parts. For long term and/or intensive use, such as video/image editing, you’ll want something that you can easily upgrade over time. While for short term and/or simpler tasks, a cheaper, less upgradeable PC should work fine.

The easiest way to assure that all of your computer components will be compatible is to purchase them all at the same time. This way you can compare the features and requirements all at once.

I recommend that you start with your motherboard and processor. Many companies sell motherboard & processor bundles . A bundle is great way to start buying your computer parts because usually you’ll get a deal when you buy the processor and motherboard together. In addition, the processor will be compatible in that particular motherboard, which is one less thing you’ll have to worry about.

Next, select the type of RAM that is compatible with your motherboard and decide how many MB’s of power you want with it. Generally 512 MB of RAM will be sufficient. If you plan on doing image/video editing, or playing video games on your PC, 1 GB of RAM would be better suited for this job.

Now you can decide what types of extra components you want, such as a video card, hard drives, CD/DVD drives, etc.

Once you’ve picked those out, determine roughly how much wattage of power you’ll need from your power supply . I’ve attached a power usage chart below with how much each component uses, but these are only averages, so I can’t guarantee this is what you’ll observe.

Device [Power required (Watts)]
Video card [20 - 30]
PCI card [5]
Floppy Drive [5]
CD, DVD-ROM [10-25]
RAM per 128 MB [8]
Hard Drive [15-35]
Motherboard [20-30]
CPU [25-70]

Generally 400 watts should be plenty of power, even for the most power hungry systems you can build. Also consider purchasing a quiet power supply, because the power supply is generally your noisiest piece of hardware. I personally use a 400 Watt Zalman Quiet Power Supply (pictured at left) that I love. It provides tons of power with virtually no sound.

By purchasing everything at once you can ascertain that your computer parts will support all of your computing needs. Another benefit is that you’ll save money on shipping charges by purchasing everything at once rather than separately.

6 Tips For Saving Money On Your Next Computer Purchase

Buying a Computer does not need to be a budget breaker. A Computer purchase often includes additional components and software that are not needed and can be avoided...if you are well prepared with the correct information.

To help, the following tips can be used to save money on your next Computer purchase:

Tip #1 - Take a look at your Computer case. If it is not a name brand Computer more than likely the case is expandable and can be reused. Cases can cost anywhere from $25 to $100. If you have a mid tower case, check how many bays are available for CD/DVD drives, and other peripherals, Are the USB and audio ports in the front?

Cases are often an over-looked item that usually can be used over and over again.

Tip #2 - Monitor Keyboard and Mouse - Just because you are purchasing a new Computer does not mean the keyboard and mouse need to be replaced. An Optical mouse last longer than the ball style mouse. The same principal applies to keyboards, unless you are a heavy Computer user and the keys are worn and do not respond, you probably don't need a new keyboard.

Monitors may need to be replayed if want to upgrade to a larger screen size. If you are happy with your monitor and are having no problems with it, you are better of keeping it a little longer until you can afford a new Monitor.

Tip #3 - Software License - Many people forget when purchasing a new Computer the cost of the Operating System license is included in the price. If the new Computer has the same OS installed, don't pay for another license.

The same applies for other software such as Microsoft Office. Unless you want to upgrade to another OS or Office version, save your money. Significant savings can be realized by not purchasing un-needed software license costs.

Tip #4 - Consider No Name Brand - While Dell, Hp and Sony are some of the big names with Computers, the reality is that most Computers originate from the same area in Asia, specifically laptops. Consider shopping for lesser name brands, or visiting your local Computer repair store.

Unknown brand names such as Acer, are usually cheaper, yet inside the case or laptop, the parts are the same. Computer repair stores allows for customization, so you can tailor to your need, not by what is on the shelf allowing for more savings.

Tip #5 - Warranty - With Technology advancing, what seems like the speed of sound, the life span of Computers tend to run about three to five years. Its not that the hardware starts to fail, but advancements in Software requires more processing power and increased memory requirements.

Consider the length and type of warranty at time of purchase. Also consider the warranty that comes with the Computer. It may be possible that purchasing an extended warranty may not be needed for a desktop, but may be needed for laptops.

Tip #6 - Labor costs - Adding or upgrading involves labor which amounts to additional costs. If you are somewhat technical or handy, consider installing any additional components yourself. There are lots of how - to tutorials on the Internet, with video that detail many types of installations.

As always with making a big purchase, research and shop around for prices. Understanding what your price range is will keep you from overspending, while becoming knowledgeable about what you are buying, will keep the salesman commissions from emptying your wallet!

5 Reasons For Owning A USB Flash Drive

There have been a number of wonderful inventions during the 20th and 21st century. Some of these creations have been both massive and minute. Very few of mankinds modern creations have revolutionized working life so much as the USB flash drive though. Ok now that might seem a bit much for some people but the reality remains the same - USB flash drives have made the working lives of millions of office workers, teachers, students, IT and other professionals massively more simple. If you already one (or a few) USB flash drives then you'll know just how incredibly useful they are. If you don't already own at least one USB memory stick then hopefully this article will help convince you of their absolute usefulness in both your working and personal life.

So what's so great about USB flash drives?

Small

Prior to the creation of USB flash drives all external storage devices for computers were either bulky or awkward (dozens of blank discs for example) or sometimes an annoying combination of being both bulky and awkward. USB flash drives are also called Thumb Drives because they're about the size of your thumb (although some are much smaller now) and you can easily fit several gigabytes of data in your jeans or shirt pocket thus eliminating the bulky and awkward factor straight away.

Portable

USB flash drives are about the single most portable data backup device possible. They don't require an external power source of any kind, nor do you need any cables or tools to set them up and last but not least they don't require any additional software to be installed for them to work on any modern computer (Windows XP, 2000 and Vista and most Macs) so you can quite literally pick them up and use them anywhere you want.

Reliable

Once the data is stored on a USB flash drive you can rest assured that it's going to stay there and be there when you next need it. This is totally unlike the world of floppy disks or rewriteable CD/DVD discs where they can just stop working for no apparent reason. Flash drives were built to provide consistent and reliable performance. Most of these drives come with built-in write protection to prevent you from overwriting your own important data - if you were silly enough to do so.

Tough

For years people fiddled with boxes of floppy disks and CDs/DVDs. These were bulky, easily lost and easily damaged. External hard drives also provided another method of transporting data between systems but the smallest jolt was and is enough to kill an external hard disk stone dead. USB flash drives are based on what's called Solid State Memory - this simply means that it's the same as standard computer memory in that it has no moving parts and is therefore almost impossible to damage (except for jumping up and down on it or maybe hitting it with a hammer for example. Please don't test either of these theories at home!)

Mass Storage

The first USB thumb drives only offered between 16MB and 64MB of storage space. The incredible popularity of these drives has driven the desire for more and more storage space to new heights every few months. Currently 8GB USB drives are becoming pretty common and it won't be long before the 12GB and 24GB models hit the market. To put this in perspective 8GB is enough to hold 2 full DVD quality movies or about 2,700 high quality MP3 files - surely this is enough for you? No?

The portability of the USB flash drive combined with reliability and the more than generous storage provided by such a tiny device make them the smart choice for anyone who needs to move files between PCs or simply just keep a second copy of their most precious data on a secure and reliable storage device.

Sunday, December 28, 2008

Network Security – The Real Vulnerabilities

Scenario: You work in a corporate environment in which you are, at least partially, responsible for network security. You have implemented a firewall, virus and spyware protection, and your computers are all up to date with patches and security fixes. You sit there and think about the lovely job you have done to make sure that you will not be hacked.

You have done, what most people think, are the major steps towards a secure network. This is partially correct. What about the other factors?

Have you thought about a social engineering attack? What about the users who use your network on a daily basis? Are you prepared in dealing with attacks by these people?

Believe it or not, the weakest link in your security plan is the people who use your network. For the most part, users are uneducated on the procedures to identify and neutralize a social engineering attack. What’s going to stop a user from finding a CD or DVD in the lunch room and taking it to their workstation and opening the files? This disk could contain a spreadsheet or word processor document that has a malicious macro embedded in it. The next thing you know, your network is compromised.

This problem exists particularly in an environment where a help desk staff reset passwords over the phone. There is nothing to stop a person intent on breaking into your network from calling the help desk, pretending to be an employee, and asking to have a password reset. Most organizations use a system to generate usernames, so it is not very difficult to figure them out.

Your organization should have strict policies in place to verify the identity of a user before a password reset can be done. One simple thing to do is to have the user go to the help desk in person. The other method, which works well if your offices are geographically far away, is to designate one contact in the office who can phone for a password reset. This way everyone who works on the help desk can recognize the voice of this person and know that he or she is who they say they are.

Why would an attacker go to your office or make a phone call to the help desk? Simple, it is usually the path of least resistance. There is no need to spend hours trying to break into an electronic system when the physical system is easier to exploit. The next time you see someone walk through the door behind you, and do not recognize them, stop and ask who they are and what they are there for. If you do this, and it happens to be someone who is not supposed to be there, most of the time he will get out as fast as possible. If the person is supposed to be there then he will most likely be able to produce the name of the person he is there to see.

I know you are saying that I am crazy, right? Well think of Kevin Mitnick. He is one of the most decorated hackers of all time. The US government thought he could whistle tones into a telephone and launch a nuclear attack. Most of his hacking was done through social engineering. Whether he did it through physical visits to offices or by making a phone call, he accomplished some of the greatest hacks to date. If you want to know more about him Google his name or read the two books he has written.

It’s beyond me why people try and dismiss these types of attacks. I guess some network engineers are just too proud of their network to admit that they could be breached so easily. Or is it the fact that people don’t feel they should be responsible for educating their employees? Most organizations don’t give their IT departments the jurisdiction to promote physical security. This is usually a problem for the building manager or facilities management. None the less, if you can educate your employees the slightest bit; you may be able to prevent a network breach from a physical or social engineering attack.

IT Networks: How to Argue for a Bigger Budget

IT network managers have to fight the "if it ain't broke don't fix it" mindset to win resources. With computer networks, that mindset is dangerously complacent. IT networks will keep pumping data until they die or let in hackers. Here are some winning arguments against "if it ain't broke…"



IT Network Maintenance: Better Analogies

Don’t let your IT network's budget get lumped with IT in general--or worse, operations in general. "If it ain't broke, don't fix it" sometimes makes sense in IT or operations. Upgrading workstations or desks can cost productivity, making it self-defeating.

You have to stress that IT networks are different from workstations or desks.

  • IT networks are harder to repair.
  • IT networks cannot be done without until fixed. You depend on them for email, web, file transfers, and in some organizations, printing, fax and telephone. If your network breaks you may be forced to rely on hand-written letters.
  • IT network improvements rarely lower productivity on the front line. Instead, a faster, more reliable network can improve front-line productivity.

Here are the analogies you should stress to counter "if it ain't broke":

  • Plumbing: IT networks will appear to function until they burst. The damage will be more expensive than maintenance ever could have been. In the meantime, you are losing productivity to all the little "leaks."
  • Dams: If a poorly maintained IT network bursts, the eventual flood will harm overall productivity.
  • War: There is no such thing as "good enough" when you are in competition. With an IT network, you're in a quiet arms race with hackers. You are also competing with your business competitors in terms of productivity.
  • Health: Your IT network has to be in top physical condition. You can't make up for bad habits with a week or two of "rejuvenation." Meanwhile, your day-to-day performance will suffer.
  • Cars: Don't wait for your IT network to conk out. Get a regular tune-up of up-to-date equipment.


IT Network Maintenance: What Can Go Wrong

Now, let's drive the point home. Here are some concrete, easy-to-explain reasons to keep your network up-to-date:

  • Power supplies. Without redundant backups, your network is vulnerable to a shutdown. The lost productivity will make extra equipment seem inexpensive in comparison.
  • Integrity. Faulty or contradictory data can break older networks. Newer equipment has solved these problems. Again, the potential cost of lost productivity makes newer equipment a good value.
  • Firewalls. Hackers can leak trade secrets stolen from unprotected networks. Firewall software upgrades are relatively inexpensive.
  • VOIP. Organizations worldwide are switching to VOIP--not just outside-line telephones but also switchboard and teleconferencing. If your network is out-of-date, it may fail when you eventually try this new technology.
  • Speed. Older platforms such as 10BASET will throttle your bandwidth. You can now upgrade to a Terabit or more. Just think of the seconds, minutes, hours, and days lost as staff wait for email to arrive and web pages to load.

Final tip: show how cost-effective IT network maintenance really is. Get a firm cost estimate from a vendor. Just make sure your cost estimate is as competitive as it can be. You can often get new equipment at half the cost of retail by buying refurbished equipment.



Close your case for a better network with this wisdom: no matter what you pay, keeping your network up-to-date is cheaper than the consequences of letting it fall into disrepair.